FITTREK
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Terms and Conditions

Last updated 3 September 2026

Welcome to fittrek.in ("the Site" or "the Website"). These Terms and Conditions of Use (the "Terms") are set out to protect the rights of the Platform owners and users.

These Terms and our Privacy Policy constitute a legally binding agreement made between the user or viewer of the Platform, whether personally or on behalf of an entity ("you"), and Mikki Technologies Pvt Ltd ("the Company," "we," "us," "our"), a company incorporated under the laws of India, with its registered office at A/1303, Yamuna Tower, Jangid Complex, Mira Road (East), Thane – 401107, Maharashtra, India, concerning your access to and/or use of fittrek.in as well as any other media form, mobile website, media channel, or mobile application related, linked, or otherwise connected thereto (collectively, the "Platform"), offered under the brand FitTrek.

The Platform is only to be used for your personal or, where applicable, professional coaching-related use, subject to these Terms. Your use of the Platform shall be governed by these Terms of Use along with the Privacy Policy and any other policies referenced herein (together, "Policies"), as amended from time to time.

By accessing or using the Platform, you acknowledge, without limitation or qualification, that you are bound by these Terms and the Policies, whether or not you have read them. If you do not agree to any term in these Terms or the Policies, please do not use the Platform. You are responsible for ensuring that your access to and use of the Platform is lawful in the jurisdiction from which you access it.

These Terms and Conditions are effective as of 3 September 2026.

Glossary

Account means a unique identifier, non-transferable, including a username, password, and email address, that allows a user to access the Services subject to compliance with these Terms and Policies.

Platform means the website and application(s) owned by Mikki Technologies Pvt Ltd, offered under the FitTrek brand, located at fittrek.in (and any successor or related locations we designate).

Content includes all text, graphics, design, and programming used on the Platform, including AI-generated plans, reports, and insights.

User refers to any individual or entity using any aspect of the Platform, including Clients, Trainers, and Gym Owners.

Client means a user who logs fitness, diet, or progress data on FitTrek, whether independently (self-coached / AI-coached) or under a Trainer or Gym.

Trainermeans a user who manages one or more Clients' workout and diet plans through FitTrek's trainer tools.

Gym Ownermeans a user who manages a gym's Trainers and members through FitTrek's gym-owner dashboard.

You means the person (or the entity on behalf of whom such person acts) agreeing to these Terms.

Services means the non-exclusive, non-transferable, non-sublicensable services made available by Mikki Technologies Pvt Ltd through the Platform, including workout and diet plan generation, progress tracking, meal photo scanning, and trainer/gym management tools, subject to compliance with these Terms and payment of applicable fees.

User Responsibilities and Prohibited Activities

Subject to compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to access and use the Platform.

  • Content and plans on this Platform, including any AI-generated workout or diet plan, should not be construed as medical, dietary, or professional advice, or a substitute for consultation with a qualified physician, dietitian, or certified fitness professional. The accuracy and suitability of AI-generated or Trainer-provided recommendations may vary and should not be treated as personalized medical advice. We expressly disclaim responsibility or liability for any injury, damage, or loss, direct or indirect, arising from reliance on any plan, insight, or output generated through the Platform, whether by AI or by a human Trainer using the Platform.
  • No Service, in whole or in part, may be reproduced, sold, resold, copied, duplicated, or otherwise exploited for any commercial purpose without our express written consent.
  • You must not misuse the Services and/or the Platform, and may only use them as permitted by these Terms and applicable law.
  • You must not access the Platform through automated or non-human means (page scraping, deep links, bots, scripts, or equivalent manual processes).
  • You must not use the Platform, the Services, our marks, or any Content for any purpose that is prohibited by these Terms, illegal, malicious, or unauthorized.
  • You must not do anything that would overload or place unreasonable strain on the Platform's infrastructure, systems, or networks.
  • You must not attempt to obtain materials, documents, or information not purposely made available through the Platform.
  • You must not breach or attempt to breach the security or authentication measures of the Platform, or probe, test, or exploit vulnerabilities.
  • You must not attempt to disrupt, hack, or gain unauthorized access to any Account or feature of the Platform.
  • You must not impersonate another individual or entity, or manipulate identifiers to hide the origin of any message or transmission.
  • You must not delete copyright or proprietary rights notices from any User Content or Content.
  • You must not reverse-engineer, decompile, disassemble, or tamper with the Platform's software or bypass any associated security.
  • You must not upload or transmit viruses, malware, or other malicious code that interferes with any user's use of the Platform.

User Account

  • You may need your own Account to use certain Services, and a valid payment method may be required for paid Services.
  • You may be held liable for losses incurred by us or other users due to (i) someone else using or having access to your Account, or (ii) your failure to maintain the confidentiality of your login credentials.
  • You must not share, sell, or otherwise transfer your Account.
  • Trainer and Gym Owner accounts may be subject to additional verification or eligibility requirements at our discretion. FitTrek does not independently certify or guarantee the professional qualifications of any Trainer using the Platform — see "Trainer-Client Relationship" below.
  • We may, at our discretion, suspend or delete your Account and any associated content, with notice where reasonably practicable.
  • Following suspension or termination of an Account, we reserve the right to pursue appropriate legal action, including civil or injunctive redress, where warranted.

Representations and Warranties

You represent, warrant, and covenant that:

  • You have the legal capacity to agree to comply with these Terms.
  • Your use of and/or access to the Platform will not violate any applicable law or regulation.
  • You are eligible to use the Platform and are not a minor in the jurisdiction in which you reside, or, if you are, that your use is supervised by a parent or legal guardian.
  • Any health, fitness, or medical information you provide to the Platform (including injuries, physical limitations, or conditions relevant to exercise) is accurate and complete to the best of your knowledge, as this information is used to generate your workout and diet plans.

Health and Fitness Disclaimer

  • Consult a physician before beginning any exercise, diet, or nutrition program, particularly if you have any pre-existing medical condition, injury, are pregnant, or are otherwise at elevated risk. Use of the Platform's workout and diet features is entirely at your own risk.
  • FitTrek, its AI-generated plans, and any Trainer using the Platform do not diagnose, treat, or provide medical advice. Nothing on the Platform should be construed as a substitute for professional medical, dietary, or psychological advice.
  • We make no guarantee of any specific fitness, weight, or health outcome from using the Platform, whether the plan is AI-generated or Trainer-assigned.
  • You assume full responsibility for any injury or health consequence arising from your participation in any workout, diet, or activity suggested through the Platform.

Trainer-Client Relationship

  • FitTrek is a software platform that enables Trainers to manage and coach Clients, and enables Gym Owners to manage Trainers and members. The coaching relationship, and any advice given by a Trainer to a Client, is between the Trainer and the Client — Mikki Technologies Pvt Ltd is not a party to that relationship and does not employ, certify, or supervise independent Trainers using the Platform, unless explicitly stated otherwise.
  • We are not responsible for the accuracy, safety, or appropriateness of coaching advice given by a human Trainer through the Platform. If you have concerns about a Trainer's conduct or advice, please contact us and/or the relevant gym directly.
  • AI-generated plans are intended to support, not replace, a Trainer's judgment. Where a Client is coached by a human Trainer, the Trainer retains full discretion to override or modify any AI-generated recommendation.

Proprietary Rights

  • The Platform is our proprietary property. We own and control, solely and exclusively, the Platform including all source code, software, databases, designs, page layouts, text, graphics, interfaces, and functionality (collectively, the "Content"), including the "look and feel," and the logos, trademarks, and service marks contained therein (collectively, the "Marks"). All such Content and Marks are protected by intellectual property, copyright, and trademark laws.
  • Your use of the Platform does not grant you ownership of any Content or Marks. We reserve all rights not expressly granted to you in these Terms.
  • Trademarks not owned by us that appear on the Platform are the property of their respective owners.
  • The Marks may not be used in connection with any product or service that is not ours, in any manner likely to cause confusion, or in any manner that disparages us.
  • If eligible to use the Platform, you may download or print a limited portion of the Content or User Content you have properly accessed, solely for personal, non-commercial use, provided you do not remove proprietary notices, broadcast the information, or make modifications to it.
  • No part of the Platform or its Content may be reproduced, copied, sold, or otherwise commercially exploited without our prior written consent.
  • Any data or content you log, upload, or submit through the Platform ("User Content"), including workout logs, photos, and progress notes, remains subject to your ownership; however, you grant us a license to use, host, and process such User Content as necessary to provide the Services (including sharing it with your Trainer or Gym as described in the Privacy Policy).

Third-Party Payment Processing

FitTrek uses a third-party payment processor (currently Razorpay) to process subscription and other payments. By making a payment through the Platform, you agree to be bound by that processor's applicable terms of service. We do not store your full payment card, UPI, or bank credentials on our own servers.

Third-Party Websites

  • You may not create a link to the Platform from another website or application without our explicit written consent.
  • The Platform may include links to other websites ("Third-Party Websites"). We are not responsible for and do not endorse the content, policies, or practices of Third-Party Websites. Inclusion of a link is not an endorsement. You assume all responsibility for your interactions with Third-Party Websites.

Privacy Policy

  • Please review our Privacy Policy, which also governs your use of and access to the Services and Platform.
  • You acknowledge that internet transmissions are neither completely private nor secure, and that any information you send to the Platform may potentially be accessed or intercepted by others, despite our security measures.
  • We may disclose information about you, including your identity, where necessary to: investigate a complaint regarding your use of the Platform; identify or take legal action against a person interfering with our rights or the rights of others; comply with applicable law, regulation, or governmental request; or for any other lawful purpose.

Disclaimer

  1. Your use of and/or access to the Platform and Services is entirely at your own risk.
  2. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND GUARANTEES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PLATFORM, CONTENT, MARKS, SERVICES, USER CONTENT, AND YOUR USE OF AND ACCESS TO THE PLATFORM, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR ANY PARTICULAR PURPOSE. THE PLATFORM AND ITS CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR:
    • YOUR USE OF ANY LINKED OR THIRD-PARTY WEBSITES;
    • ANY ACTS, OMISSIONS, OR CONDUCT OF ANY THIRD PARTIES, INCLUDING TRAINERS OR GYMS, IN CONNECTION WITH YOUR USE OF THE PLATFORM;
    • ANY OMISSIONS, ERRORS, OR INACCURACIES IN CONTENT OR USER CONTENT, INCLUDING AI-GENERATED PLANS OR MACRO ESTIMATES;
    • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR REASONABLY SECURED SERVERS;
    • ANY DOWNTIME, DELAY, OR INTERRUPTION OF YOUR ACCESS TO THE PLATFORM;
    • ANY PERSONAL INJURY OR HEALTH CONSEQUENCE RESULTING FROM YOUR USE OF, OR RELIANCE ON, ANY WORKOUT OR DIET PLAN, WHETHER AI-GENERATED OR TRAINER-ASSIGNED;
    • ANY DEFECT, VIRUS, OR MALICIOUS CODE TRANSMITTED THROUGH THE PLATFORM BY ANY THIRD PARTY;
    • ANY LOSS OR DAMAGE INCURRED DURING DISCONTINUANCE OR DOWNTIME OF THE PLATFORM.
  3. WE DO NOT WARRANT, ENDORSE, OR ASSUME LIABILITY FOR ANY CONTENT, PRODUCT, OR SERVICE OFFERED BY A THIRD PARTY (INCLUDING ANY TRAINER OR GYM) THROUGH THE PLATFORM.
  4. YOUR SOLE REMEDY AGAINST MIKKI TECHNOLOGIES PVT LTD FOR DISSATISFACTION WITH THE PLATFORM OR ANY CONTENT IS TO STOP USING THE PLATFORM.

Limitation of Liability

  • Except where prohibited by law, in no event will the Company be liable to you for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, time, opportunities, or data, arising under or related to these Terms, even if we have been advised of the possibility of such damages. You waive any such claims against us and our owners, affiliates, shareholders, officers, employees, directors, and agents.
  • Notwithstanding the foregoing, if we are found liable to you for any damage or loss arising from your use of or access to the Platform or any Content, our liability shall not exceed [INSERT AMOUNT — Clearmind's equivalent document uses ₹25,000; confirm the right figure with your lawyer], or the actual amount of damages incurred, whichever is lower.
  • Some jurisdictions do not allow limitations of liability; the foregoing limitation may not apply to you.

Indemnification and Release

You shall indemnify, defend, and hold harmless the Company, its owners, officers, shareholders, directors, employees, agents, licensors, subsidiaries, suppliers, and affiliates from any claims, losses, liabilities, damages, and costs (including attorney's fees) arising from: (i) your violation of these Terms; (ii) your use of or access to the Platform and/or Services; (iii) any decision you make based on Content or User Content made available through the Platform, including AI-generated plans; (iv) any wrongful or negligent act or omission by you or anyone acting on your behalf; or (v) your infringement of any intellectual property or proprietary rights in connection with your use of the Platform.

You agree to release us from claims and damages of any kind, disclosed or undisclosed, arising from disputes with third parties (including other Platform users, Trainers, or Gyms), to the maximum extent permitted by law.

Injunctive Relief

You agree that any violation of these Terms by you will constitute an unlawful and unfair business practice causing us irreparable harm for which monetary damages would be inadequate, and you consent to our obtaining any injunctive or equitable relief we deem necessary, in addition to any other remedies available at law or equity.

Governing Law and Dispute Resolution

  • These Terms and the Policies shall be construed in accordance with the laws of India. [INSERT COURTS/JURISDICTION — confirm with your lawyer whether Mumbai, Thane, or another jurisdiction is correct based on your registered office] shall have exclusive jurisdiction over any proceedings.
  • Any dispute regarding interpretation of these Terms shall be referred to the courts of the jurisdiction stated above.
  • The Company retains the right to seek injunctive, provisional, or interim relief from any competent court to protect its trademarks, intellectual property, or confidential information.
  • Any claim under these Terms must be brought within one (1) year of the cause of action arising, or it will be barred.
  • In the event of a dispute, the parties shall attempt promptly and in good faith to resolve it. If unresolved within 30 days, either party may pursue any remedy available under these Terms and applicable law.

Class Action Waiver

You agree that: (a) class and representative action procedures are waived; (b) you will not assert class or representative claims against us; (c) you will only submit individual claims and not seek to represent or consolidate claims with any other person; and (d) nothing in these Terms shall be interpreted as consent to class or representative arbitration or litigation.

Term and Termination

We reserve the right, at any time and without liability, to terminate operation of the Platform or deny access to your Account for any reason, including breach of these Terms or applicable law.

Modifications

We reserve the right, at our sole discretion and with or without notice, to change, modify, or update these Terms, our Policies, or the Platform itself. Please check periodically for the current version. Continued use of the Platform after changes are posted constitutes acceptance of those changes.

Feedback

Any feedback you provide regarding the Platform is deemed non-confidential. We reserve the right to use such feedback without acknowledgment or compensation to you.

Severability

If any provision of these Terms is held illegal, invalid, or unenforceable, that provision shall be severed or limited to the minimum extent necessary, without affecting the enforceability of the remaining provisions.

Unsolicited Idea Submission

We do not accept unsolicited ideas, suggestions, or proposals (for new products, services, features, or otherwise). If you send us any such material, we make no assurance it will be treated as confidential, proprietary, or compensated.

Entire Agreement

These Terms, the Privacy Policy, and any other referenced policies constitute the entire agreement between you and us regarding your access to or use of the Platform, and supersede any prior agreements or understandings on the same subject.

Waiver

  • Any failure by us to enforce a provision of these Terms shall not be construed as a waiver of that provision or any right.
  • These Terms confer no rights or remedies on any third party.

Contact Us

If you have any questions or concerns about the Platform or these Terms, please contact us at:

Email: jaideep@fittrek.in

Corporate address: A/1303, Yamuna Tower, Jangid Complex, Mira Road (East), Thane – 401107, Maharashtra, India

Updated by Mikki Technologies Pvt Ltd on 3 September 2026.